Customer Relations Representative - State Farm Agent Team Member
Full Time • The Colony, TX
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency is rooted in giving back, with regular donations to schools, the Chamber of Commerce, and the Rotary Club. Since opening in 2015, we’ve achieved exceptional recognition, including President’s Club honors for multiline, business lines, and life insurance, as well as membership in the prestigious Million Dollar Round Table.
Our agency is rooted in giving back, with regular donations to schools, the Chamber of Commerce, and the Rotary Club. Since opening in 2015, we’ve achieved exceptional recognition, including President’s Club honors for multiline, business lines, and life insurance, as well as membership in the prestigious Million Dollar Round Table.
We take pride in our collaborative, team-based environment where everyone pitches in to support one another. As a high-performing office, we’re an excellent place to begin or advance your career in the insurance industry. With a large team of 13 sales and 9 service professionals, we foster a dynamic, results-driven workplace.
Our team enjoys a variety of perks, including a 401(k), PTO, a clothing allowance, team outings, and fun office competitions. If you’re looking for an environment where you can grow, contribute, and be part of something great, we’d love to meet you!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Brent Holtz - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $60,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Dallas, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none